TERMS & CONDITIONS
SECTION A – GENERAL
The purpose of this web site is to inform you of the activities, products and services of TicketWiz.
The purpose is further to invite you to carry out business with TicketWiz and to provide on this web site a mechanism via which transaction facilities could take place.
A.2. TRANSACTION FACILITIES
The mechanisms and facilities (such as payment facilities) may be provided for initiating and concluding transactions with users. Where applicable, such facilities have been provided by TicketWiz.
In terms of Section 43 of the Electronic Communications and Transactions Act, the following disclosures are hereby made:
|Full name and legal status:||TicketWiz, owned by Attrahent (Pty) Ltd, registration number: 1989/007461/07|
|Membership of self-regulatory bodies:||None|
|Codes of conduct to which this web site subscribes:||None|
|Main business:||Event Management Software|
|Contact (general):||Contact us|
All information and content relating to the products and services of TicketWiz are Copyright 2005. All rights not expressly granted are reserved.
Users may download, view and print content from this site for private and non-commercial purposes only.
All moral rights of TicketWiz and its employees and agents are reserved.
A.3. INTELLECTUAL PROPERTY RIGHTS
All the content, trademarks, data and other intellectual property manifested on this web site, including but not limited to databases, software, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or are licensed to TicketWiz, or content providers of TicketWiz. As such, all such intellectual property is protected from infringement by local and international legislation and treaties.
A.4. FRAMING, LINKING, SPIDERS, CRAWLERS, META TAGS
No person, business or web site may link to any information page on the site without the prior written permission of TicketWiz. No person, business or web site may link to any purchase or payment page on this site without the prior written permission of TicketWiz.
Hyperlinks provided on this site to external sites, are provided as is and TicketWiz does not necessarily agree with, edits or sponsors the content on such web pages.
No person, business or web site may frame this site or any of the pages on this site in any way whatsoever.
No person, business or web site may use any technology to search and gain any information from this site without the prior written permission of TicketWiz.
You may not use any meta tags or any other “hidden text” utilizing the name or trademarks of TicketWiz, without the express written consent of the respective party.
A.5. ELECTRONIC COMMUNICATIONS
When a user submits any form on TicketWiz or sends e-mail to TicketWiz, that user consents to receiving communications electronically from TicketWiz. This includes communications by e-mail or by the posting of notices on the web site. The user agrees that all agreements, notices, disclosures and other communications so sent by TicketWiz satisfies any legal requirements, including but not limited, to the requirement that such communications should be “in writing”.
Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, TicketWiz) shall not be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site.
Furthermore, TicketWiz makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free.
Users are encouraged to report any possible malfunctions and errors to the person referred to in clause A.2.
This web site is supplied on an “as is” basis and has not been compiled or supplied to meet the user’s individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement, that the service available from and through this web site will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.
Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of TicketWiz, and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.
No services purchased from TicketWiz are dependant on any form for shipping- or delivery-service.
TicketWiz nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any services sold on this web site.
SECTION B – PAYMENT FACILITY (where applicable)
B.1. PRODUCT COSTS
B.1.1. The price of each service is displayed together with the service, where payment is required or applicable.
B.1.2. No shipping-service or delivery charge is applicable for the services rendered by TicketWiz.
B.2. PAYMENT METHODS
B.2.1. Credit card payments, SID Instant EFT:
B.2.1.1. At the time of placing the order, the transaction details are presented to the bank and an authorisation is obtained for the order. TicketWiz reserves the right to confirm this authorisation with the bank at a later time.
B.2.1.2. Payment is collected when the order is completed and the registration is accepted.
B.2.1.3. Note that to protect it’s own and the interests of customers, TicketWiz scrutinises all transactions very carefully to prevent attempted fraud and a transaction may be cancelled / refunded at a later time if TicketWiz is not satisfied with it’s legitimacy, in any way.
B.2.2. Bank deposit payments and Cash: With details and as described in full on website
B.2.3. Credit card acquiring and security:
B.2.3.1. Credit card transactions will be acquired for TicketWiz by PayGate. Payments are processed via a secure platform no credit card details are stored on this website. Users may go to www.paygate.co.za to view their security certificate and security policy.
B.2.4. Customer details separate from card details:
B.2.4.1. Customer details will be stored by TicketWiz, its agents / subcontractors / etc. – separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to: www.paygate.co.za
B.3.1 A service is regarded as being ‘fulfilled’, once the registration has been accepted and entered into our database.
B.4. IMPORT DUTIES
B.5. DELAYS and CANCELLATIONS
TicketWiz makes every effort to assure that the information supplied on the site is accurate. Where delays occur, every effort will be made to inform the buyer.
B.6. AGREEMENTS OF SALE
B.6.1. An agreement of sale between TicketWiz and a user only comes into effect if and when:
B.6.1.1. A confirmed credit card authorisation is received from the issuing bank; or
B.6.1.2. A confirmed SID Instant EFT authorisation is received from the issuing bank; or
B.6.2.3. A deposit of an electronic transfer is reflected on TicketWiz or it’s associates bank statement (and only if such payment is received within 3 (three) business days after completion of the purchase process), and it further adheres to the terms set out in B.2.2 hereof; or
B.6.3. TicketWiz reserves the right to refuse to accept and/or execute an order without giving any reasons. TicketWiz also reserves the right to cancel orders in whole or in part as circumstances dictate.
B.7. STOCK AVAILABILITY
B.8. SPECIAL OFFERS
TicketWiz shall not be liable for the sale of items / services at lower prices if such prices were increased and users and/or purchasers could not, for any reason whatsoever, conclude an agreement of sale while such prices remained low.
If applicable, payments processed through our payment facility will be transferred to our associates after subtracting any fees payable plus VAT. The transfer of any funds may be withheld until the end of the event or subject to a payment lead-time to ensure that there is a balance available to facilitate refunds or chargebacks (if applicable).
If, at the end of the event, the total fees for the use of our registration facilities are more than the electronic fund balance (total electronic funds processed minus transfers made to your account) an invoice will be issued.
If an associate collected any registration fees themselves without updating the system, the particular associate will be liable to pay these fees to TicketWiz.
The bank does reserve the right to adjust the merchant discount rate for the processing of online credit card transactions, in which case TicketWiz may adjust the commission by the same percentage points.
Should any person be dissatisfied with any associate’s processing of an order, TicketWiz will strive to mediate such a dispute, but are not responsible for resolving such a dispute.
All charge-backs incurred through credit-card transactions processed on this platform, or through manual intervention, will remain the liability and responsibility of the associate and TicketWiz reserves the right to charge a fee for bank charges incurred.
SECTION C – PROTECTION OF PRIVACY
This site collects private information from users as required to process registrations or communicate with users.
This site collects and stores data securely.
Such information shall not be disclosed to any third party outside of the applicable event, unless agreed upon by the user.
TicketWiz is obliged to notify users should there be any breach of data.
SECTION D – MISCELLANEOUS
Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorised access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that TicketWiz suffers any damage or loss.
The user allows the TicketWiz to take all reasonable steps to ensure the integrity and security of the web site and back-office applications.
All credit card transactions are Secure Socket Layers encrypted by the payment gateway. The payment gateway company registration documents and the payment gateway registered domain name are checked and verified by Thawte.
D.2. CHANGES TO AGREEMENT
TicketWiz may, in its sole discretion, change this agreement or any part thereof at any time without notice.
TicketWiz chooses as its domicillium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the address as set forth in clause A.1 hereto.
D.4. TERM AND TERMINATION
This agreement shall commence when the user first visits the site and continues until terminated by either party.
D.5. NON-ENFORCEMENT OF RIGHTS
The failure of TicketWiz to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
D.6. NUMBERING AND HEADINGS
The numbering and headings are for convenience only and have no bearing on the interpretation of these terms.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and /or enforceability of any remaining condition.
The text of these terms and conditions is Copyright 2005 TicketWiz – All Rights Reserved.
E-commerce facilities are provided by TicketWiz. If you believe that the vendor is not providing you the minimum service standards as stated in the vendor’s terms and conditions, feel free to contact us.