PRIVACY POLICY

1. GENERAL

This site collects private information from users as required to process registrations, provide services requested by users, and to communicate with users in relation with the event that was signed up for.

Attrahent is committed to compliance with the Protection of Personal Information Act (POPIA) in respect of all personal data collected.

The mechanisms and facilities may be provided for initiating and concluding transactions with users. Where applicable, such facilities have been provided by TicketWiz.

In terms of Section 43 of the Electronic Communications and Transactions Act, the following disclosures are hereby made:

Full name and legal status: TicketWiz, owned by Attrahent (Pty) Ltd, registration number: 1989/007461/07
Main business: Event Management Software
Contact (general): contact us

2. WHICH DATA ARE COLLECTED

The data collected and stored may include any or all of the following: prefix, name, email, contact number, postal address, organisation, VAT number, password, profile picture and social media handles.

The event organising committees may require to capture additional information for the service provided, but the reason for the information will be communicated.

The collected data is used by an event organiser solely for the purpose of managing the event and communicating with event attendees. Collected data is not shared with any other party, unless agreed upon by the user.

This site uses cookies to customise the site, and make a user's experience more user-friendly.

3. SECURITY MEASURES

We make use of HTTPS to encrypt all our web pages by means of a security certificate with a reputable certificate authority.

We use data centres that have various physical security and networking capabilities in place and are compliant with the ISO/IEC and PCI DSS security certifications.

We make use of DPO Paygate and SID to process payments securely. They ensure secure integration with the banks and are fully PCI DSS compliant. We do not store credit card details on our platform.

Attrahent is obliged to notify users should there be any breach of data.

4. RETENTION OF PERSONAL INFORMATION

All data is retained for as long as is required to provide the services of the event organiser.

This data will then be erased unless a user gives consent to receive further communication from an event organiser.

Personal information shall not be disclosed to any third party outside of the applicable event, unless agreed upon by the user.

5. COMPLAINTS

Any complaints should be directed to our information officer at email address: support@attrahent.com